About Lebanon Water Damage Pros

Q: How do I request service?

Use the request form on our Request Service page . Tell us where the water is, when it started, and what you have done so far. We review your request and call you back during service hours to schedule an assessment visit.

Lebanon Water Damage Pros is a water damage restoration team based in Lebanon, Tennessee, serving homes and businesses across Wilson County and surrounding communities. Our work starts when water goes where it should not — a burst pipe overnight, a water heater failing in a utility closet, a basement taking on water after heavy rain, or a slow appliance leak soaking a floor for weeks before anyone notices.

We work from 1420 W Main St in Lebanon and drive the same roads you do — West Main Street, South Cumberland Street, Leeville Pike, and Highway 70 toward Mt. Juliet and Watertown. The properties we dry reflect this area: historic homes near the Public Square, newer subdivisions off Blair Lane, farmhouses on larger lots, and small commercial buildings that cannot stay closed while a floor dries.

Water damage work is mostly careful, methodical work in the right order. Stop the source, remove standing water, dry what can be dried, check moisture with meters rather than guesswork, and document what was found and done. That is the work we do across Lebanon ZIPs 37087, 37088, and 37090 and the towns around them.

Water damage drying process in a Lebanon, TN home

What we do

We handle water damage from first extraction through structural drying and the documentation your insurance file will need. Most calls fall into familiar patterns: clean water from a supply line or appliance, storm and flood water entering at ground level, and slower problems — hidden leaks, crawl space moisture, and mold that follows water never fully dried.

Our core work includes water damage restoration, water extraction and removal, and structural drying and dehumidification. Services also cover burst pipes, basement flooding, sewage cleanup, storm damage, appliance leaks, crawl space water, flood cleanup, mold remediation, and fire and smoke damage. See the full list on our services page. If you are unsure which fits, describe what happened on the request form and we will assess what the damage actually needs.

How we work

Assess. We walk the property, find where water came from and where it travelled, and take moisture readings in walls, floors, and adjoining rooms — water rarely stays where you first see it.
Extract. We remove standing water and saturated materials that cannot be dried in place, so equipment works on the structure itself rather than pooled water.
Dry. We set up drying and dehumidification equipment sized to the affected area, moving air across wet surfaces to pull moisture from building materials.
Monitor. We recheck moisture readings as drying progresses, adjust equipment, and continue until readings show materials at appropriate dry levels.
Document. We record readings, take photos, and note work completed, so you have a clear record for your files and for insurance.

Our standards

These are process commitments — how we approach every job — described plainly so you know what to expect:

Moisture readings are taken and documented, not estimated by touch or appearance.
Photos are taken for your records and for insurance files as work progresses.
No work beyond what the damage needs — if a material can be dried in place, we dry it rather than remove it.
Honest timelines: we explain how long drying is expected to take, what affects that estimate, and update you if conditions change.
The affected area is checked beyond the visibly wet spot, including adjoining rooms and spaces below.
You are told what we found, what we recommend, and what can wait — before work expands beyond the original scope.

Where we work

Our base is in Lebanon, and most work is in Wilson County, but water damage does not stop at a county line and neither do we. We serve Lebanon first — all three ZIPs, 37087, 37088, and 37090, from downtown and the historic districts to subdivisions and rural roads — and travel to neighbouring towns where Lebanon residents work and own property: Mt. Juliet and Gladeville to the west, Watertown and Alexandria to the east and southeast, Gallatin, Hendersonville, and Castalian Springs to the north, Smyrna to the southwest, and Hartsville, Carthage, and Gordonsville to the northeast and east.

Common questions

Are you based in Lebanon?

Yes. Lebanon Water Damage Pros is based at 1420 W Main St, Lebanon, TN 37087. Lebanon and Wilson County are our home service area, and we also travel to surrounding towns in the area list above.

What areas do you serve?

We serve Lebanon ZIPs 37087, 37088, and 37090, plus Mt. Juliet, Watertown, Gladeville, Gallatin, Hendersonville, Smyrna, Hartsville, Carthage, Alexandria, Gordonsville, and Castalian Springs. If you are just outside those areas, send a request and we will tell you honestly if we can reach you.

What are your hours?

Our service hours are Monday to Friday 7am–10pm EST, Saturday 8am–10pm EST, and Sunday 7am–9pm EST. Requests sent through the form are reviewed during those hours.

How do I request service?

Use the request form on our Request Service page. Tell us where the water is, when it started, and what you have done so far. We review your request and call you back during service hours to schedule an assessment visit.